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Terms of Service

Effective Date: January 8, 2026

Last Updated: January 8, 2026

These Terms of Service ("Terms") govern your access to and use of the ProofSight platform, including our mobile apps, web application, cloud service, website, and related services (collectively, the "Service") provided by Primary Vector Inc. ("Primary Vector," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. About the Service

ProofSight is an AI-powered platform for image capture, work verification, and quality grading, available through mobile apps (iOS and Android), a web application, and cloud services. The Service is primarily offered to businesses ("Customers") who subscribe through a separate Service Agreement. If you are accessing ProofSight as an employee or contractor of a Customer, your use is also governed by your employer's agreement with us.

2. Business Customers

If you are a business purchasing ProofSight for your organization, your use of the Service is governed by the Service Agreement you execute with Primary Vector, which includes additional terms regarding fees, data ownership, support, and other matters. In the event of any conflict between these Terms and your Service Agreement, the Service Agreement controls.

3. User Accounts

You may need to create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

You must provide accurate and complete information when creating an account and keep this information up to date.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property or privacy rights of others
  • Upload or transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Harass, abuse, or harm others
  • Upload content that is unlawful, defamatory, obscene, or otherwise objectionable
  • Use the Service for any purpose other than its intended business use

We reserve the right to suspend or terminate your access to the Service if you violate these Terms.

5. Intellectual Property

The Service, including its software, design, text, graphics, and other content, is owned by Primary Vector or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code of the software, except as permitted by law.

6. User Content

You retain ownership of any content you upload to the Service ("User Content"). By uploading User Content, you grant Primary Vector a limited license to use, store, and process that content solely to provide and improve the Service.

You are responsible for ensuring you have the necessary rights to upload any User Content and that your User Content does not violate these Terms or any applicable law.

7. AI and Automated Processing

The Service uses artificial intelligence and machine learning technologies for image analysis, quality assessment, and other features. You acknowledge that:

  • AI outputs may vary and are not guaranteed to be accurate
  • You are responsible for reviewing and validating any AI-generated results before relying on them
  • AI features are tools to assist your work, not replacements for human judgment

8. Privacy

Your use of the Service is also governed by our Privacy Policy, available at proofsight.com/privacy. Please review the Privacy Policy to understand how we collect, use, and protect your information.

9. Third-Party Services

The Service may integrate with or link to third-party services. We are not responsible for the content, privacy practices, or availability of third-party services. Your use of third-party services is at your own risk and subject to their terms.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, PRIMARY VECTOR DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PRIMARY VECTOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA OR USE, ARISING OUT OF YOUR ACCESS TO OR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Primary Vector and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease.

Provisions of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, and indemnification.

15. Governing Law

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of law principles. Any disputes arising from these Terms or the Service will be resolved exclusively in the state or federal courts located in Washington.

16. General

  • Entire Agreement: These Terms, together with the Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and Primary Vector regarding the Service.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
  • Waiver: Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
  • Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms at any time.

17. Contact Us

If you have questions about these Terms, please contact us:

Primary Vector Inc.
Email: support@primaryvector.com